Warranty Policy

At iHeal, we take pride in providing high-quality health monitoring devices to our customers. We understand the importance of ensuring that our products are reliable and durable. That's why we offer a comprehensive warranty policy to protect your investment.

1. Warranty Coverage

Our warranty covers any defects in materials or workmanship that occur within the specified warranty period. This includes malfunctions, failures, or other issues that are not caused by misuse, accidents, or unauthorized modifications.

2. Warranty Period

The warranty period for our health monitoring devices is 1-year. During this time, we will repair or replace any defective product free of charge.

3. How to Make a Warranty Claim

If you believe that your health monitoring device is experiencing a warranty-related issue, please contact our customer support team at iHeal@gmail.com. Our team will guide you through the warranty claim process and provide you with the necessary instructions.

4. Return Shipping

If a warranty claim is approved, you will be responsible for packaging the product securely and sending it back to us. Once we receive the defective product, we will repair or replace it as quickly as possible.

5. Exclusions

Our warranty does not cover damages or defects caused by improper use, accidents, negligence, or unauthorized repairs or modifications. It also does not cover normal wear and tear or damage caused by natural disasters.

6. Limitation of Liability

In no event shall iHeal be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our health monitoring devices, even if we have been advised of the possibility of such damages.

7. Contact Us

If you have any questions or concerns about our warranty policy, please don't hesitate to contact us at info@iheal.fit. Our dedicated customer support team is here to assist you.